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I noticed immediately that they shipped my item (guaranteed to be delivered by Christmas) to the wrong state. Called them immediately to get them to notify UPS so as to relabel it before it left the facility. Spent literally a day and a half on the phone with a...
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1.0
I didn't like
  • Worst customer service ever
#1153375
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December 2017 I have ordered at least 12- 14 items for the Christmas holidays. I drop ship for customers on ebay by buying, shipping. After placing many orders with Gettington.com, my account always in good standing with no issues, I check on some of my orders and 4...
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3.3
I didn't like
  • Hurt me in long run
  • Service and not very reasonable solution
#1142137
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Purchased two steel fans with good reviews in late June in preparation of summer heat. Didn't open boxes up until mid July. Used fans for a week when one just stopped working. Unfortunately, my son-in-law had tossed away the boxes. Customer Service Rep said I could use...
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2.2
I liked
  • Online shopping
I didn't like
  • Shipping fees and refund policy
#1097751
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I ordered a couch that was delivered before the promised date which was fantastic. However, It was delivered missing cushions. When calling customer service they told me it could take up to 3 weeks to get them if they can locate some, or I could return the couch. Since...
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#1080938
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Have a HP Lab Top and had it for 3 months and not working properly! Call customer service several times and all they say is call hp service department. I call and get voice machine telling me to download support. Download what? Can't do too much of anything! Power...
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1.0
#1067095
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Gettington - High minimum monthly due

They were charging me $149.00 for over 12 months even my balance came down from $3,200 to $499. I am still having issue with correction.
2.5
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
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#1050749
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Gettington Customer Care Review

Sent a return back but they claim they never... received it!? Very frustrating I've been a customer for years
#982710
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I ordered several things. 2 items: a ninja coffee bar & a pair of bear paw boots I never received. UPS said they delivered it but they didn't. I know for a fact that it was never delivered!! So, after 8 emails and 3 calls to customer service, in which it was insinuated...
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1.0
I didn't like
  • Terrible customer service
  • Never received my items
#975526
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Short Review on December 15, 2016

This is the worst company ever!
1.0
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#973788
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I did have an experience with Gettington and they were extremely dilligent in working with me and quick to resolve my issue. I placed an initial order with Gettington for a large amount after having my credit with them for almost two years. I entered the promo offered...
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4.3
#972904
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