Gettington
Reviews and Complaints
Identity theft risk
Theives
Preferred solution: Give me full credit for my payments
Gettington S.U.C.K.S. OMG
They sold me garbage so I returned said garbage, not only did they not credit my account for the return but they screwed up my account so bad I can't decipher wtf they did...I still had a small prior balance on the account and was making 2-3 payments over the minimum amount each billing period, yet my account stayed in PAST DUE status? Calling does zero good as they will claim they can't understand you if you have a situation they can't or don't want to handle, & that would be ALL situations.
If you don't speak what they speak you're effectively f&%ked. I got fed up wasting my time and getting no solutions so I explained one last time that they would not get a single thin red GD cent from me unless or until they fixed their mess, and I immediately stopped paying. At least 20-30 times a day, all hours of the day and night, these psychos are blowing up my phone, because that's legal? Obviously, that wasn't going to continue so I filed a complaint with TransUnion directly.
A few days later I received confirmation that they (Gettington) had taken care of all the mistakes they made and corrected the account, except for the fact that they lied, they didn't take care of a MFing thing because they're shady AF.
I immediately re-filed my complaint with TransUnion, then I filed complaints with the BBB, FTC, & CFPB just to be sure. I'm exhausted just writing this, no doubt it's exhausting to read, but not as exhausting as crap "service" from them...
Whats the deal?
Account balance
UNPROFESSIONAL REPRESENTATIVES
Preferred solution: Representatives be reprimanded and I receive a phone call to resolve my issue
I was just approved for your card when will i re
- Easy
- Have to call back
THEY ALL LIE
OUTRAGEOUS SHIPPING FEES
- Hp laptop
- Shipping fees and refund policy
Preferred solution: Let the company propose a solution
Cust serv sucked
Bad customer service
Horrible Company - Stay Away!!
- False advertising
Preferred solution: Let the company propose a solution
Continuous Ad emails encouraging me to shop. ...on credit.
- Hurt me in long run
- Worst customer service ever
- Except my credit score dropped by 3 figures
Preferred solution: Let the company propose a solution
Sticker Shock!
Tomi from the Executive Offices called me today, and apologized for the error on behalf of Gettington. She honored the promo code, and adjusted the amount to what it should have been.
The $170 was incorrect, because taxes do not get the discount, but I was refunded $163.00, and I am in agreement with that. She will further investigate the situation, and address the employee(s) as necessary.
Thank you Tomi, and thank you Pissed Off Consumer for ensuring that Gettington read this review. So my 2 stars needs to be changed to 5 stars, and my faith in Gettington has been restored.Happy Holidays to All!!!
- Ease of ordering
Preferred solution: Let the company propose a solution
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